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Chancellor & Sons treat protecting customer data seriously

We are a Data Controller within the meaning of the GDPR rules and are registered with the UK Information Commissioner's Office (ICO).  Our register number is Z2658560.  We have taken reasonable steps to protect the information we hold through a number of physical and electronic measures.  All staff are obliged to keep your data confidential.

What we collect and hold.

We may collect the following information:

  • Personal information such as your name, gender and title
  • Contact information such as your home for work address, email and contact telephone numbers
  • Bank account details and other information to assist us to verify your identity
  • Information provided by you in the context of an inquiry made by e-mail or through our website.

Use of Cookies.

Our website does not currently use cookies.

Measuring website usage (Google Analytics)

There may be occasions when our website uses Google Analytics software to collect information about how you use the website.  We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

 

Google Analytics store information about

  • The pages you visit
  • How long do you spend on each page
  • How you got to site
  • What do you click on while you're visiting the site.

Google Analytics  Privacy Policy can be found at

https://policies.google.com/privacy?hl=en

External Websites

We may include links to alternative websites that are not controlled or managed by Chancellor & Sons.   These sites therefore do not operate under

this privacy notice and we would encourage you to check the privacy notice for those websites.  We do not share data with any third parties.  We may however share data if we are required to do so to meet our legal and regulatory obligations including statutory or regulatory bodies, law enforcement agencies or credit reference agencies.

Retention of Data

Depending on the nature of our business dealings with you will determine how long we will retain your personal data.  The data held will be reviewed periodically and delete it as appropriate.

Your Rights

You are entitled to view, amend, or delete personal data that we hold.  Please write or e-mail your request to our data protection officer, Gordon Hignell at Old Bank Chambers, 123 London Road, Camberley GU15 3JY or gwh@chancellor-sons.co.uk

 

 


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